Your results are visible to you and to the clinical team involved in delivering your care. Use this article to understand exactly who has access and how your results are protected.
Who can access your results
The following table shows who can access your test results and why.
Who | Why they have access |
You | Your results are available to you in your member portal |
The authorizing physician | A licensed physician authorizes your test and reviews your results. If a result is critical or abnormal, that physician may reach out to you directly |
Your care team | Clinicians and coaches involved in your program may review your results to support your care |
The laboratory's clinical team | The CLIA-certified laboratory that analyzes your sample handles your results as part of producing and reporting them |
We do not sell your personal health information or results to third parties.
Sharing your results yourself
You are always free to download or share your own results with anyone you choose — for example, your personal doctor. You can download a PDF copy of your results directly from your member portal.
Need more help?
If you have a question about who has accessed your results or how they are protected, contact our support team through chat.