Testing Support

How to download a PDF report of your results and share it with your own doctor.

Can I share my results with my doctor?

How to view your results in the member portal or app and download a PDF report.

How do I view my results?

Common reasons results look incomplete or unexpected, and what to check before contacting us.

My results look wrong or incomplete — What should I do?

What result tiers, reference ranges, and trends mean and how to read your results page.

Understanding your results

What a critical result means, what happens next, and when to seek emergency care.

What is a critical result?

What affects results timing and how you'll be notified when they're ready.

When will my results be ready?

Why some markers finish before others and what happens when your full results are ready.

Why did I get partial results?

What our support team can help with versus when a clinical answer requires a provider.

Can you tell me what a specific result or biomarker means?

Riley Burcin

When results are ready and how to view them.

Your Results

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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